if you buy used snap on tools can you get them.repaired

IF YOU BUY USED SNAP ON TOOLS CAN YOU GET THEM.REPAIRED DRIVERS
IF YOU BUY USED SNAP ON TOOLS CAN YOU GET THEM.REPAIRED DRIVER
IF YOU BUY USED SNAP ON TOOLS CAN YOU GET THEM.REPAIRED PROFESSIONAL

Ok, I know this was a long post, but I have read similar stories lately and the common factor is that no one ever tries contacting Snap on corporate. Snap on guys retire, people move, people change jobs, but that’s does not mean that they should have issues with getting a warranty that they paid for in the price of the tool.

IF YOU BUY USED SNAP ON TOOLS CAN YOU GET THEM.REPAIRED DRIVERS

My Snap on guy has told me that part of owning a Snap on franchise is giving good customer service to anyone that walks on the truck, which includes providing warranties for tools bought from other drivers a long time ago. While I am sure this helps, I don’t think you should have to spend money to make a warranty claim.

Some people recommend spending a little bit of money on the truck when trying to warranty a tool you didn’t buy from them. What I would do is contact Snap on, get your tool warrantied and then file a complaint about that specific driver. So, just because one of the truck owners didn’t want to warranty your tool, does not mean that Snap on does not have a lifetime warranty. Hey, you paid for the warranty and this level of customer service when you bought the tool, so please never hesitate to contact us.” (Lol, very true). When I thank them I have gotten responses such as, “No problem. My point is that in my numerous experiences with Snap on’s customer service, they have ALWAYS held up their end of their warranty and have even gone way beyond what I expected. They have never once asked for proof of purchase. Other times they have asked me and then answered for me before I could, almost like they were just going through prompts on their computer. In those cases I had to send in my tool first, but they replaced it with a brand new one.Ī couple of times I have called their customer service and when warrantying a tool, they did ask if I was the original owner by saying, “and you are the original owner?” I said “yes” and that was it.

They have even warrantied out tools for me simply because I wanted to change the handle color, or just replace a beat up handle, but they don’t sell individual handles for that tool or the newer version of that tool has different handles and they don’t make and sell the older handle versions. Since then, I have done this over too many times to count, replacing years worth of broken tools that I didn’t bother to warranty earlier, and have never had any issues, even with very expensive tools. A few days later, my new replacement arrived via UPS. They didn’t even ask me for a picture of the broken tool or if I was the original owner and did not ask for proof of purchase. Later that day I got an email back saying they were sending me a warranty replacement. Last year I needed some tools warrantied and had not found a new Snap on guy in the area I had just moved to, so I wrote customer service an email.

IF YOU BUY USED SNAP ON TOOLS CAN YOU GET THEM.REPAIRED PROFESSIONAL

I had also retired from from being a professional mechanic/tech years ago and my Snap on guy had retired. It’s not right, but it apparently happens sometimes. While Snap on tools do have a lifetime warranty, I have read similar stories about some of the truck drivers being dicks about warrantying out items that were not bought directly from them. Every Snap on truck is an independently owned franchise. Snap-on tools apperantly don't have a warranty.guess I'll stick with harbor freight He went on about how he runs a small business and the tool replacement costs him money and how I don't buy from him regularly so it isn't fair to his paying customers/financed customers to cover the cost of the replacement tools since I'm a 'hobbyist/garage mechanic' and how they were professionals and how I was wasting time of the techs or whatever shopping there He mentioned that Snap-on tools does not have a lifetime warranty and offers the replacement tools as a one time courtesy to customers of his business.

IF YOU BUY USED SNAP ON TOOLS CAN YOU GET THEM.REPAIRED DRIVER

He had some younger guys in there looking through a catalog, I showed him my screw driver and he asked for my information, I did so, typed it up and said I don't have an account with him.Īnd then I asked about it being under a lifetime warranty, So I was driving on my lunch break and I saw the truck parked at this auto shop.Īs you guys suggested I left the broken tool in my car for this occasion.

If you buy used snap on tools can you get them.repaired